We want you to be completely satisfied with your purchase from Fertile Glow. If for any reason you are not happy with your order, we offer a hassle-free returns and exchanges policy.
Return Policy
You may return any unused or unopened items within 30 days of receiving your order.
Returns must be in their original packaging with all labels attached.
If you receive a defective or damaged item, please contact us immediately for a full refund or exchange.
We do not accept returns for products that have been opened or used, unless there is a defect.
You are responsible for the cost of return shipping unless the item is damaged or incorrect.
Exchange Policy
We will gladly exchange items within 30 days of purchase, provided the items are in original, unused condition.
Exchanges can be processed for products of equal or lesser value. If the exchanged item is of greater value, the difference will need to be paid.
To request an exchange, please contact our customer support team with your order number and the items you wish to exchange.
Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within 7-10 business days.
Please note that shipping costs are non-refundable.
For any questions or to initiate a return or exchange, please contact us at fertileglow@gmail.com.